Tuesday, August 16, 2016

NOTICE OF APOLOGIES: Kuching International Marathon 2016



NOTICE OF APOLOGIES

KMA would like to extend our sincere apologies to the runners who were affected by the shortage of waters at water stations in KM2016.

The affected water stations are mainly located along Jalan Diplomatik at KM21, KM23 and KM25 of 42KM Full Marathon route and some other water stations nearby to a lesser extent.

KMA has launched an investigation into the incident by reviewing the number of participants for each categories against the quantity of water required, the supply of amount of water both in isotonic and plain water, examining the logistics mechanism of water to each and every water station and its security, the cup size and method in serving the waters to runners, the back-up supply procedures among others to find out the root cause of the problem.

We have concluded the investigation and would summarize our findings as follows:

There is no variance as to amount of water supplied by our Hydration Sponsor, Revive. The quantities of cartons supplied is based on the very same formula that we used for KM2014 and KM2015 by taking into consideration of the number of participant of each categories, distance of route from start/finish point etc.

We have checked with the transporters who are tasked to deliver the waters to each water station against volunteers team leaders who is the receiving end of the water supply, we found nothing unusual and suspicious.

We did not receive any report from RELA who manned each and every WS tent of incident that could lead to a shortage of water.

We have also checked with volunteers of each WS and get their feedback on the pattern of consumption of runners who passed the WS especially the WS before and after Jalan Diplomatik.

We have also checked the calling and delivery procedure for back-up water supply.

We have therefore concluded that the shortage of water is due to the following factors:

Higher consumption of water is apparent especially at the affected WS as compared to previous years. This could be due to hot weather condition.

The back-up water supply taken longer time to deliver to the affected area thereby resulting in discontinuance of water supply at the affected WS.

We would like to thank in particular, Joachim, the event manager for getting the supply of additional water to be delivered to ensure that the subsequent water stations would not be affected.

We also thank many runners who have provided feedback on the incident and suggested methods in handling the situation at that critical moment.

KMA, as the organizer of KM2016 take full responsibility of the incident of shortage of water and we will do whatever we can to ensure this will not happen again.

Again, we sincerely apologize for the above problem occurred.

Kuching Marathon Association.

Source: https://www.facebook.com/KuchingMarathonAssociation


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